MediCruit - Receptionist - West Yorkshire

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Receptionist - West Yorkshire
MediCruit > Dental Positions > Dental Position - West Yorkshire
Receptionist West Yorkshire
Receptionist - West Yorkshire - ID 63740
Full Time | Receptionist | West Yorkshire

As a Receptionist at this practice you will be the first port of call for all incoming calls and be the first impression of the Clinic when our patients and visitors arrive.

Greeting patients warmly upon arrival, settling them into their individual lounges, gathering necessary data prior to treatment and ensuring they are relaxed and comfortable.
Keeping waiting patients apprised of the schedule, in cases where other treatments run late, ensuring other departments are also aware.
Liaising with the nursing, clinical and technical teams regarding individual patient schedules, to ensure seamless coordination of the patient journey.
Greeting the patient warmly following treatment, noting some patients could be slightly distressed and in some discomfort, following a major full-arch or full-mouth rehabilitation surgery.
Taking payment from patients as and when a payment is due, and processing this using electronic systems.
Maintaining records and performing general administrative tasks in between interactions with patients and staff.
Liaising with the patient co-ordinator to ensure accurate and up to date patient information on systems.
Booking local hotels and travel arrangements for patients when required.
Assisting the management team with general administrative tasks, including coordination of meetings, events and other company activities.
Setting up TV’s and videos in a morning so clinic ready for patients
Opening parcels and distributing
Opening and distributing post
Banking of cash and taking where applicable
Arranging for postal returns and postage
Ensuring the clinic is clean and tidy at all times
Ordering staff subsistence for meetings
Maintaining accurate and up to date patient information in dentally and zoho on a daily basis
Other support and administrative tasks as required to support the business in general.

Experience of working in a patient focussed environment
Good communication skills
Time management and demonstrable organisational skills
Proficient IT skills including all Microsoft Office packages including Word, Excel, Outlook and Power Point
Good spoken and written English
Polite and comprehensive command of written and spoken English.
Calm and resilient when under pressure professional manner at all times.
Ability to empathise and reassure
Ability to work well within a team
Flexibility i.e. with changing priorities

The role is full time Monday-Friday working 40 hours per week

Start dates end of July/early Aug.

Clinic set to open 5th Sept 2022.

Up to £25,000 per annum

Travel/Overnight stays is expected for all roles for training. Depending on start date, as a minimum 2 weeks. One week in Sol and one week in LPL. All expenses paid.

Company pension
Cycle to work scheme
Life insurance
On-site parking
Private medical insurance
Referral programme
Wellness programmes
For more details contact Sian on 01332 609318 or request more info.

Request More Details


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